Dee Cheramti serves as Chief Client Satisfaction Officer and Fulfillment Lead at Aviapool, where she is responsible for ensuring a seamless, responsive, and high-quality experience for customers from order placement through final delivery. In this dual role, Dee oversees client communications, order fulfillment, and delivery coordination, acting as the primary advocate for customer needs across Aviapool’s operational teams.

Dee plays a critical role in bridging customer expectations with internal execution, working closely with sales, operations, and supplier partners to ensure accuracy, timeliness, and transparency throughout the fulfillment process. Her hands-on leadership helps maintain Aviapool’s reputation for reliability and accountability in the aviation tooling market.

Known for her attention to detail and customer-first approach, Dee focuses on continuous improvement in fulfillment workflows and service responsiveness. Her work ensures that Aviapool not only meets technical and regulatory requirements, but also delivers a consistently positive experience for airlines, MROs, and aerospace partners worldwide.